Data & Privacy

Effective Date: June 1, 2026

At Trails of Horseshoe Bay (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Data & Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.trailsofhorseshoebay.com/) and interact with our services, including inquiries regarding luxury real estate, property sites, and community amenities in the Texas Hill Country.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information automatically collected when you navigate our site.

  • Personal Information: When you fill out our "Contact Us" form, we collect your First Name, Last Name, Email Address, the Subject of your inquiry, and any details you provide in your Message.
  • Communication Preferences: If you check the box to "Sign up for news and updates," we record your preference to receive marketing and promotional communications.
  • Automatically Collected Information (Cookies & Analytics): Like most websites, we may collect non-personal information automatically through cookies, web beacons, and similar tracking technologies. This includes your IP address, browser type, device type, operating system, pages visited, and the time and date of your visit.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To Respond to Inquiries: To provide you with the information, property details, and real estate services you request via our contact form or by calling us.
  • To Send Periodic Emails: If you opted into our mailing list, we may send you updates regarding available lots, custom homes, community news, and exclusive amenities at the Trails.
  • To Improve Our Website: We use automatically collected data to analyze website traffic, understand user behavior, and improve the user experience on our site.
  • To Comply with Legal Obligations: As a real estate entity, we may need to retain and use certain information to comply with Texas real estate regulations, broker service guidelines, and consumer protection laws.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • Trusted Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, managing our email newsletters, or servicing you, provided those parties agree to keep this information confidential.
  • Real Estate Partners: With your explicit interest, we may share your inquiry details with our affiliated real estate brokers, agents, or award-winning architects to directly assist you with purchasing property or building custom homes at the Trails.
  • Legal Requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights, or protect the safety of our users or the public.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files placed on your device. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. However, disabling cookies may affect how some features of our website function.

5. Third-Party Links

Our website may contain links to third-party sites (such as our social media pages on Facebook and Instagram). We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any external sites you visit.

6. Data Security

We implement reasonable technical and organizational security measures to maintain the safety of your personal information. While we strive to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

  • Opting Out: You may opt out of receiving future promotional emails from us at any time by following the unsubscribe instructions provided in the email, or by contacting us directly.
  • Updating Information: If you need to update or correct your personal information, please reach out to us using the contact details below.

8. Changes to this Privacy Policy

We may update this Data & Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on this page with a revised "Effective Date" at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Data & Privacy Policy, please contact us